Tectrans’s journey from IT frustration to cloud-powered success

At a glance – Enhanced system performance post-Citrix migration

Tectrans, a global translation specialist, transformed its business by moving from a restrictive Citrix-hosted IT setup to a secure, flexible Microsoft 365 cloud environment. This shift delivered immediate cost savings, improved productivity, and enabled the team to deliver exceptional service to their clients worldwide.

About Tectrans

Tectrans are a professional translation company of more than 20 years. Their specialist services of technical translation, interpreting, printing and DTP/Typesetting offer a tailored language solution to clients across the globe.

The challenge: Holding back a modern business

Tectrans routinely need to handle sensitive and confidential information as part of their translation work. The Citrix remote desktop system was implemented as a solution to that problem, keeping the sensitive documents protected within the system so they never had to be transferred outside of it.

However, this legacy Citrix-hosted remote desktop, once a suitable solution for the business, had become a daily frustration. Staff faced sluggish performance, frequent disruptions, and a rigid system that made flexible work difficult.

Mounting infrastructure and licensing costs drained resources, while teams juggled complex management and support. Instead of empowering the business, technology had become a bottleneck, slowing productivity and making it harder to deliver the service clients expected.

The solution: A cloud first transformation

Tectrans made a bold decision to leave behind its outdated IT infrastructure and embrace a future-ready, cloud-first strategy. Partnering closely with our team, they embarked on a fixed-cost migration to Microsoft 365, transforming not just their technology, but the way their business operates.

The transition replaced the rigid Citrix/RDS environment with a suite of modern, integrated tools:

• Microsoft 365 became the backbone of productivity, enabling seamless collaboration and access from anywhere.
• Trident HQ provided a unified management hub, simplifying oversight and control.
• Entra ID integration ensured secure, streamlined identity and access management.
• Multi-factor authentication delivered robust protection for remote work.
• Automated device onboarding and management eliminated complexity and reduced IT overhead.
• Microsoft Purview protections with SharePoint allow for the protection of sensitive documents without the need for awkward and expensive remote desktops.

Staff quickly embraced the new tools, reporting faster performance and greater reliability.

“The transition was seamless – our operations continued without interruption, and our customers and suppliers didn’t even notice a change, which is exactly what we wanted.

 The move to SharePoint and Purview has been a significant upgrade from the Citrix desktops we previously used. Not only has it delivered substantial cost savings, but colleagues and translators find it far more convenient and efficient, enabling them to work smarter and faster.” — Andrew Winterbottom, Manager, Tectrans

The results: A modern workplace that works

Tectrans now operates with a secure, scalable, and cost-effective cloud infrastructure. The transformation delivered:

• Significant cost savings by eliminating legacy licensing and infrastructure
• Improved accessibility and performance for staff across locations
• Simplified IT management with centralised control and automation
• Enhanced security with modern identity and access controls
• Compliance with the information security requirements of key clients

Staff feedback was overwhelmingly positive. The tools were faster, easier to use, and more reliable, giving teams the confidence to work flexibly and efficiently, so they could focus on delivering exceptional client service.

Key outcomes

This project was more than a technical upgrade. It was a collaborative effort to rethink how Tectrans’s team works, communicates, and grows. Together, we moved away from a legacy setup that had become a barrier and built a cloud-based infrastructure that supports the business today and into the future.

The Citrix-hosted remote desktop solution had once been the right choice for protecting their sensitive documents, offering centralised control and secure access. But over time, it became expensive, restrictive, and increasingly frustrating for staff. Rather than continuing to invest in a system that no longer served their needs, Tectrans chose to evolve.

By working closely with their team, we delivered a solution that was secure, scalable, and easy to use. Microsoft 365 gave them the flexibility to work from anywhere, with tools that are intuitive and reliable. The rollout was smooth, the performance gains were immediate, and the feedback from staff confirmed the impact.