In many hospices, internal communications have grown organically over time. Policies are shared as email attachments, news goes out across multiple channels, and teams across clinical, fundraising and operations often have their own ways of storing and sharing information. This approach works in practice, but over time it can make it harder for people to…
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Why extended detection and response is the new standard for organisations
Modern organisations rely heavily on digital systems to support day‑to‑day operations. Cloud platforms, connected devices and integrated applications now play a central role in how teams communicate, collaborate and deliver services. As a result, IT environments have become larger, more interconnected and constantly active. Systems generate continuous activity across users, devices, networks and cloud services, making it increasingly difficult to recognise when something unusual is…
How a fractional IT director can strengthen your team
In today’s fast-moving digital environment, organisations need strong technology leadership to stay competitive, manage risk, and scale effectively. But for many organisations, hiring a full-time IT director isn’t always practical, or necessary. A fractional IT director offers an alternative: experienced, strategic technology leadership delivered on a flexible basis. Instead of committing to a permanent executive…
Unlock savings with Microsoft NCE licensing updates – What your organisation needs to know
Microsoft has introduced significant changes to its New Commerce Experience (NCE) licensing offering – and these updates aren’t just about pricing. They’re about giving organisations more flexibility, better security, enhanced productivity, stronger compliance, accelerate AI adoption, and opportunities to optimise spend. Understanding these changes now means you can make informed decisions that protect your budget and strengthen your IT strategy. …
Empowering hospices with AI: Practical tools & live demos – webinar recording
Hospices are under constant pressure, balancing limited time, stretched resources, and growing demand. AI offers a helping hand to ease that burden: streamlining administrative tasks, saving time, and allowing staff to focus on what truly matters, delivering compassionate patient care. In this session, Louis Graham, Microsoft Copilot Specialist, shared how Microsoft Copilot is being used in…
Is your hospice’s Microsoft 365 setup secure enough?
Hospices face growing cybersecurity risks, often with limited internal IT capacity. Our services are designed to support your team with additional insight, helping you stay secure without adding pressure. To do this, we’ve developed a two-part security review service tailored specifically for hospices. Why two parts? Because securing Microsoft 365 isn’t just about getting the…
Turning Microsoft’s Windows 10 support extension into a strategic advantage for charities and education providers
Microsoft has confirmed that support for Windows 10 will officially end on 14 October 2025. To ease the transition, they’ve introduced an Extended Security Updates (ESU) program, available to all organisations for a fee, but offered free for one year to charities and education providers.
How a Microsoft 365 review helps streamline, scale and secure businesses
Trident offers a zero-cost, zero commitment review that assesses an organisation’s IT, focusing on the use of Microsoft 365.
Strengthening your cyber resilience
Cybersecurity is no longer just an IT issue. It is a business-critical priority. For C-suite/board members/senior leadership teams, the key question is not if a cyber threat will happen, but how well your organisation is prepared to handle it.
5 actions you can take to reduce the risk of a cyber attack
Cyber threats don’t wait, and neither should your defences. By taking five focused actions, you can immediately reduce your exposure, strengthen your resilience, and build confidence in your organisation’s ability to respond. And with Trident as your partner, you gain access to expert support, proven tools, and ongoing guidance, so your internal team can stay focused while we help you stay secure. And here’s where to start.
Windows 10 end of support: What your organisation needs to do
Microsoft Windows 10 will reach the end of support on 14 October 2025, to focus on transitioning to its modern, security-enhanced platform – Windows 11.
After this date, devices running Windows 10 will no longer receive security updates or technical support. This change presents a valuable opportunity for organisations to plan ahead and ensure their IT environment remains secure, efficient, and aligned with future needs.
How Microsoft SharePoint can transform hospice care
At Trident, we’ve seen how transformational SharePoint can be for hospices.
With experience in hospice IT and SharePoint, we can guide your team through a smooth, tailored rollout that improves collaboration, protects sensitive data, and simplifies daily operations.
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